Certificate in Government Tendering and Contract Management
Certificate
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ABOUT THIS PROGRAM:
The Certificate in Government Tendering and Contract Management is a practical short course for business owners, entrepreneurs and aspiring suppliers. Through two modules with three lessons each, learners explore how to find government tenders, prepare business documents, write competitive bids, calculate prices and manage awarded contracts. The course builds the skills needed to compete professionally and ethically for government business.
LEARNING OUTCOMES:
LEARNING OUTCOMES
By the end of this course, learners will be able to:
▪️ Explain how government tendering works.
▪️ Identify suitable government contract opportunities.
▪️ Prepare the business documents required for tender applications.
▪️ Develop clear bids that meet tender requirements.
▪️ Calculate costs and prepare competitive prices.
▪️ Apply ethical practices when competing for contracts.
▪️ Manage contract delivery, records and payment documentation.
AWARDS INCLUDED:
Certificate in Government Tendering and Contract Management
OPPORTUNITIES AFTER COMPLETION:
This course can help learners prepare to:
▪️ Pursue government supply, service and construction contracts, subject to tender requirements.
▪️ Support businesses with tender documents and bid preparation.
▪️ Seek entry-level roles such as tender assistant or bid administrator.
▪️ Assist with contract records, delivery schedules and payment documents.
▪️ Develop a business that supplies government institutions.
Opportunities depend on experience, business eligibility and employer requirements.
COURSE DURATION: 3-4 hours
GRADUATES: 0
PRICE: USD 17.00
REQUIREMENTS & PREREQUISITES:
COURSE REQUIREMENTS
1. Basic reading and writing skills in English.
2. A smartphone, tablet or computer with internet access.
3. An interest in government tendering or running a business.
4. No previous tendering experience is required.
5. Someone planning to start a business can also study it.
CERTIFICATE: Yes
MODULE 1: PREPARING YOUR BUSINESS FOR GOVERNMENT CONTRACTS
MODULE 2: PREPARING STRONG BIDS AND DELIVERING CONTRACTS
ABOUT THIS PROGRAM:
This certificate course equips learners with the creative, technical, and practical skills needed to produce professional visual communication materials. Students will learn design principles, typography, colour theory, image editing, logo creation, branding, poster design, and digital marketing graphics.
Learners will complete practical projects and develop a portfolio demonstrating their graphic design skills.
LEARNING OUTCOMES:
By the end of the course, learners should be able to:
- Apply fundamental graphic design principles.
- Use typography, colour, shapes, and layouts effectively.
- Create logos and complete brand identity designs.
- Design posters, flyers, brochures, and business cards.
- Produce social media graphics and digital advertisements.
- Edit and prepare images for print and digital publication.
- Develop a professional graphic design portfolio.
AWARDS INCLUDED:
Certification
OPPORTUNITIES AFTER COMPLETION:
Graduates may pursue opportunities as:
- Graphic Designer
- Logo and Brand Identity Designer
- Social Media Designer
- Advertising Designer
- Print and Publication Designer
- Freelance Creative Designer
- Junior Visual Communication Designer
COURSE DURATION: 3 weeks
GRADUATES: 224
PRICE: ZMW 350.00
REQUIREMENTS & PREREQUISITES:
A laptop or desktop running Windows 10 (64-bit) or macOS.
CERTIFICATE: Yes
Introduction to Graphic Designing
Colour Theory and Typography
Image Editing and Manipulation
Vector Graphics and Logo Design
Print Design and Layout
Digital and Social Media Design
Branding and Visual Identity
Final Project and Portfolio
ABOUT THIS PROGRAM:
This course provides a comprehensive introduction to Database Management Systems (DBMS), equipping learners with the knowledge and practical skills needed to design, create, manage, and maintain databases. Learners will explore database concepts, relational database models, entity-relationship diagrams, database architecture, and normalization techniques.
The course covers SQL fundamentals, including creating databases and tables, inserting and updating records, retrieving information, deleting data, and writing advanced queries using joins, aggregate functions, and subqueries. Learners will also study database constraints, transactions, security, backup and recovery, and performance optimization.
Through practical exercises and hands-on projects using MySQL, learners will develop the skills to build and manage relational databases for real-world applications, including student management systems and other information systems.
By the end of the course, learners will be able to design efficient databases, write SQL queries confidently, maintain data integrity, and apply database management principles to practical computing and business problems.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
- Explain database concepts and the role of a DBMS.
- Design relational databases using tables and relationships.
- Create databases and tables using SQL.
- Insert, retrieve, update and delete records.
- Apply primary keys, foreign keys and integrity constraints.
- Write SQL queries using joins, aggregate functions and subqueries.
- Normalize databases to reduce duplication.
- Understand transactions, security, backups and recovery.
- Develop a working database-backed application.
AWARDS INCLUDED:
Upon successful completion of the Database Management System course, learners will receive:
- Certificate of Completion — awarded to learners who complete all required lessons and assessments.
- Certificate of Achievement — awarded to learners who demonstrate strong performance in assignments, practical exercises, and examinations.
- Practical Project Recognition — awarded to learners who successfully design and implement a database project, such as a Student Management System.
- Outstanding Performance Award — awarded to learners who achieve exceptional results in the final assessment.
OPPORTUNITIES AFTER COMPLETION:
Upon completing the Database Management System course, learners will be equipped with practical skills that can help them pursue opportunities such as:
- Database Administrator (DBA): Manage, maintain, secure, and back up organizational databases.
- Database Developer: Design and develop databases using SQL and MySQL.
- SQL Developer: Write queries, manage data, and generate reports from relational databases.
- Data Analyst: Retrieve, organize, and analyze data to support decision-making.
- Systems Developer: Build applications that store and process data using database technologies.
- IT Support Specialist: Assist with database maintenance, troubleshooting, and data management.
- Database Designer: Create database structures, relationships, and entity-relationship diagrams.
- Freelance Database Consultant: Develop database solutions for businesses, schools, NGOs, and other organizations.
- Further Studies: Progress to advanced studies in database administration, data engineering, data analytics, or information systems.
COURSE DURATION: 1 month
GRADUATES: 3
PRICE: ZMW 500.00
REQUIREMENTS & PREREQUISITES:
Prerequisites:
- Basic computer literacy and familiarity with using computers.
- Basic understanding of data and information management.
- Basic knowledge of mathematics and logical thinking.
- No prior database programming experience is required.
Requirements:
- A computer or laptop with internet access.
- A modern web browser for accessing learning materials.
- Access to a database management system such as MySQL.
- MySQL Workbench, phpMyAdmin, or another database management tool.
- A text editor or code editor, such as Visual Studio Code, for writing SQL queries.
- Willingness to participate in practical exercises, assignments, and database projects.
CERTIFICATE: Yes
Introduction to Database Management Systems
Database Models and Architecture
Database Design and ER Modelling
SQL Fundamentals
Advanced SQL Queries
Database Normalization
Transactions, Security and Recovery
Practical Database Project
ABOUT THIS PROGRAM:
This Digital Marketing course teaches learners how to promote products and services, reach the right customers, and plan marketing activities that support business growth. It is suitable for beginners, business owners, and anyone who wants to build practical marketing knowledge.
The course begins with the meaning of marketing, its benefits, and the marketing mix: product, price, place, and promotion. Learners explore different types of marketing and advertising, including direct marketing, social media advertising, and marketing to businesses and individual consumers.
Learners also study how to identify a target audience, set clear marketing objectives, and create a marketing plan. Real campaign examples help explain how businesses use different strategies to attract attention, build customer interest, and promote their products.
The course introduces engagement, lead generation, and the inbound marketing funnel, explaining how businesses guide potential customers from discovering a brand to making a purchase. It also covers marketing metrics and key performance indicators used to measure progress and assess campaign results.
By the end of the course, learners will understand the steps involved in planning a marketing campaign and launching a product. They will also learn to recognise common digital marketing mistakes and make better decisions when promoting a business online.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
🔸 Explain marketing and the basic principles of digital marketing.
🔸 Describe the four Ps of marketing: product, price, place, and promotion.
🔸 Identify different marketing and advertising strategies.
🔸 Explain the differences between marketing to businesses and individual consumers.
🔸 Identify a target audience and select suitable ways to reach them.
🔸 Set clear marketing objectives and prepare a basic marketing plan.
🔸 Explain how businesses attract potential customers and guide them towards making a purchase.
🔸 Describe how social media advertising can promote products and services.
🔸 Use marketing metrics and key performance indicators to assess campaign results.
🔸 Plan a basic marketing campaign and product launch.
🔸 Recognise common digital marketing mistakes and explain how to avoid them.
AWARDS INCLUDED:
Certificate in Digital marketing
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners can explore opportunities such as:
🔸 Entry-level digital marketing assistant roles.
🔸 Social media marketing support for small businesses.
🔸 Assisting with advertising campaigns and product promotions.
🔸 Supporting lead generation and customer engagement activities.
🔸 Promoting their own business, products, or services online.
🔸 Offering basic freelance marketing services as they build practical experience.
🔸 Further studies in digital marketing, advertising, or marketing management.
COURSE DURATION: 2 hour
GRADUATES: 0
PRICE: USD 25.00
REQUIREMENTS & PREREQUISITES:
🔸 No previous marketing experience is required.
🔸 Basic reading and writing skills in English.
🔸 A smartphone, tablet, or computer with internet access.
🔸 Basic knowledge of using the internet and social media.
🔸 Willingness to learn and practise marketing skills.
CERTIFICATE: Yes
2 hours Digital Marketing Courses
ABOUT THIS PROGRAM:
This Project Management short course teaches learners how to plan, organise, monitor, and complete small projects. Across four modules and sixteen lessons, learners study objectives, schedules, budgets, resources, teamwork, communication, risks, quality, and project handover. Simple explanations, practical examples, activities, and assessments help learners apply these skills in business, work, and community projects.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
🔸 Explain project management and the main stages of a project.
🔸 Set clear objectives and define the work required.
🔸 Prepare a project plan, schedule, and budget.
🔸 Organise people, materials, and equipment.
🔸 Lead a team and communicate clearly with stakeholders.
🔸 Identify risks and plan suitable responses.
🔸 Monitor progress, spending, and quality.
🔸 Manage problems and follow approval procedures for changes.
🔸 Complete project handover and prepare a final report.
🔸 Evaluate results and identify lessons for future projects.
AWARDS INCLUDED:
Certificate in Project Management, awarded upon successful completion of the course and required assessments.
OPPORTUNITIES AFTER COMPLETION:
🔸 Support project teams as a project assistant or administrator.
🔸 Assist with planning and coordinating events, training programmes, and community projects.
🔸 Apply project management skills to business activities and client work.
🔸 Improve teamwork, budgeting, scheduling, and resource management in your current role.
🔸 Pursue further studies in project management and related fields.
COURSE DURATION: 14-16 hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
🔸 No previous project management experience or qualification is required.
🔸 Basic reading and writing skills in English.
🔸 Basic arithmetic skills for calculating costs and preparing budgets.
🔸 A notebook, pen, and calculator.
🔸 A smartphone, tablet, or computer with internet access for online learning.
🔸 Willingness to complete lessons, activities, and assessments.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS AND PROJECT INITIATION
MODULE 2: PROJECT PLANNING
MODULE 3: PROJECT EXECUTION AND TEAM MANAGEMEN
MODULE 4: MONITORING, CONTROL, AND PROJECT CLOSURE
ABOUT THIS PROGRAM:
The Community Health Work Short Course introduces learners to the important role of community health workers in promoting good health, preventing diseases, and supporting individuals and families within their communities.
The course covers the history and development of community health work, the roles and responsibilities of community health workers, professional ethics, and effective communication with patients and community members.
Learners will gain knowledge of common diseases, infection prevention, personal hygiene, environmental sanitation, nutrition, maternal and child health, and healthy living practices. The course also introduces basic first aid, emergency response, home-based care, patient support, community health education, and patient referral procedures.
Through simple explanations and practical examples, learners will understand how community health workers identify health concerns, educate communities about disease prevention, support vulnerable individuals, and encourage people to seek appropriate medical attention.
The course is suitable for individuals interested in community health, healthcare support, public health awareness, and community development. No previous medical experience is required.
Upon successful completion, learners will have foundational knowledge that can support further studies, community health volunteering, and applications for suitable entry-level healthcare support opportunities, subject to local employment and professional requirements.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
🔹 Explain the history and development of community health work.
🔹 Understand the roles and responsibilities of community health workers.
🔹 Explain the importance of community health services in society.
🔹 Apply basic professional ethics and communication principles.
🔹 Identify common diseases and explain methods of prevention.
🔹 Promote personal hygiene, environmental sanitation, and healthy living.
🔹 Understand the importance of nutrition in maintaining good health.
🔹 Explain basic maternal, newborn, and child health practices.
🔹 Demonstrate an understanding of basic first aid and emergency response principles.
🔹 Understand how to provide basic non-clinical support to patients receiving home-based care.
🔹 Educate individuals and communities about health promotion and disease prevention.
🔹 Explain basic patient referral procedures, health recordkeeping, and reporting.
AWARDS INCLUDED:
Certificate in Community Health Work
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners may find opportunities to work, volunteer, or continue studying in the following areas:
🔹 Community health education and awareness.
🔹 Helping communities learn how to prevent diseases.
🔹 Supporting health programmes in local communities.
🔹 Working with non-governmental organisations (NGOs).
🔹 Helping with community health campaigns.
🔹 Supporting patients who receive care at home.
🔹 Helping mothers and children through health awareness programmes.
🔹 Taking part in health and hygiene education activities.
🔹 Volunteering in community health projects.
🔹 Helping patients in healthcare support roles.
🔹 Working with community development organisations.
🔹 Continuing studies in community health, nursing, public health, or other healthcare courses.
COURSE DURATION: 5-6 hours
GRADUATES: 4
PRICE: ZMW 350.00
REQUIREMENTS & PREREQUISITES:
Course Requirements
√ Basic reading and writing skills.
√ An interest in healthcare, community development, and helping others.
√ A smartphone, tablet, or computer with internet access.
√ Willingness to study and complete course assessments.
√ No previous healthcare experience is required.
√ No previous medical qualifications are required.
CERTIFICATE: Yes
MODULE 1: FOUNDATION OF COMMUNITY HEALTH WORK
MODULE 2: DISEASE PREVENTION AND HEALTH PROMOTION
MODULE 3: COMMUNITY HEALTH CARE AND PATIENT SUPPORT
ABOUT THIS PROGRAM:
The Landscaping Design and Planning Short Course provides learners with practical knowledge of how to transform an outdoor space into a well-planned landscape. The course begins with understanding the site and client's requirements before progressing to landscape design principles, site layouts, planting plans, lawns, pathways, garden features, drainage, irrigation, and project costing.
Learners will also learn how to prepare basic landscape proposals and communicate design ideas to clients. The course is suitable for people interested in landscaping, garden design, property improvement, construction-related work, or starting a landscaping business.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
🔹 Explain the principles and elements of landscape design.
🔹 Assess and analyse a landscape site before developing a design.
🔹 Take and record basic site measurements accurately.
🔹 Identify client needs, preferences, and project requirements.
🔹 Develop basic landscape design concepts and layouts.
🔹 Select suitable plants for different landscape conditions.
🔹 Prepare basic planting plans for trees, shrubs, flowers, and lawns.
🔹 Plan pathways, paving, curbstones, walls, fences, and other hardscape features.
🔹 Incorporate drainage and irrigation into landscape plans.
🔹 Apply sustainable and environmentally responsible landscaping principles.
🔹 Prepare basic landscape drawings and design presentations.
🔹 Estimate landscaping materials, labour, and other project costs.
🔹 Prepare basic landscaping quotations and budgets.
🔹 Plan the implementation of a landscaping project from site preparation to completion.
🔹 Present landscape proposals clearly and professionally to clients.
AWARDS INCLUDED:
🔹 Certificate in Landscaping Design and Planning
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners may pursue opportunities as:
🔹 Landscaping Design Assistant
🔹 Landscape Planner
🔹 Garden Designer
🔹 Landscaping Project Assistant
🔹 Landscaping Contractor
🔹 Garden and Lawn Specialist
🔹 Landscape Maintenance Professional
🔹 Landscaping Business Owner
🔹 Property Maintenance Professional
🔹 Freelance Landscaping Designer
COURSE DURATION: 8-10 hours
GRADUATES: 0
PRICE: ZMW 350.00
REQUIREMENTS & PREREQUISITES:
🔹 No previous landscaping experience is required.
🔹 Basic English reading and writing skills.
🔹 Access to a smartphone, tablet, or computer for online learning.
🔹 An interest in landscaping, design, gardening, construction, or property development.
🔹 Learners should be willing to participate in practical landscaping activities where possible.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF LANDSCAPE DESIGN
MODULE 2: SITE ANALYSIS AND LANDSCAPE PLANNING
MODULE 3: HARDSCAPE, WATER AND ENVIRONMENTAL PLANNING
MODULE 4: LANDSCAPE DRAWINGS, COSTING AND PROJECT PLANNING
ABOUT THIS PROGRAM:
Great leaders are not simply born they develop the knowledge, confidence and skills to bring out the best in others. The Leadership and Supervisory Management course is designed to help you become the kind of leader people can trust, respect and follow.
This practical and engaging course takes you beyond leadership theory and focuses on the real skills needed to succeed in today’s workplace. You will learn how to lead and motivate employees, communicate with confidence, delegate effectively, manage performance, resolve conflicts, make sound decisions and handle challenging workplace situations professionally.
You will also explore different leadership styles, teamwork, employee development, workplace discipline, problem-solving and ethical leadership. Through practical examples and workplace-focused learning, you will gain the confidence to manage responsibilities, support your team and contribute to organisational success.
Whether you are an aspiring supervisor, a current team leader, an experienced manager or a professional preparing for your next career opportunity, this course will give you practical tools to lead with confidence, manage people effectively and make a meaningful impact in the workplace.
LEARNING OUTCOMES:
After completing this course, learners will be able to:
🔸 Explain the principles of leadership, management and supervision.
🔸 Identify and apply different leadership styles and approaches.
🔸 Demonstrate effective communication skills when working with employees and teams.
🔸 Motivate employees and create a positive and productive work environment.
🔸 Build, manage and develop effective workplace teams.
🔸 Delegate tasks and responsibilities effectively.
🔸 Manage time, priorities and workplace activities efficiently.
🔸 Identify, manage and resolve workplace conflicts professionally.
🔸 Apply effective problem-solving and decision-making techniques.
🔸 Set performance expectations and monitor employee performance.
🔸 Provide constructive feedback and support employee development.
🔸 Handle workplace discipline and employee relations fairly and professionally.
🔸 Apply ethical, responsible and professional leadership practices.
🔸 Lead employees effectively during periods of change.
🔸 Develop the confidence, skills and professionalism required for effective leadership and supervision.
AWARDS INCLUDED:
Upon successful completion of the course, learners will be awarded a Certificate in Leadership and Supervisory Management.
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners can pursue opportunities such as:
🔸 Supervisor
🔸 Team Leader
🔸 Assistant Supervisor
🔸 Department Supervisor
🔸 Operations Supervisor
🔸 Office Supervisor
🔸 Sales Supervisor
🔸 Customer Service Supervisor
🔸 Project Team Leader
🔸 Business Manager
🔸 Entrepreneur or Business Owner
🔸 Leadership and management roles across various industries
COURSE DURATION: 6-9 hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
🔸 No formal academic qualifications are required.
🔸 The course is open to anyone interested in developing leadership and supervisory skills.
🔸 Basic knowledge of English is recommended.
🔸 Learners should have access to a smartphone, tablet or computer for online learning.
🔸 Access to a stable internet connection is recommended.
🔸 The course is suitable for current supervisors, team leaders, employees, business owners and individuals preparing for leadership responsibilities.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF LEADERSHIP AND SUPERVISION
MODULE 2: PEOPLE MANAGEMENT AND SUPERVISORY SKILLS
MODULE 3: PERFORMANCE MANAGEMENT AND EFFECTIVE LEADERSHIP
ABOUT THIS PROGRAM:
The Secretarial and Office Management Course is designed to equip learners with the knowledge and practical skills required to work effectively and professionally in a modern office environment. The course provides a strong foundation in secretarial duties, office administration, communication, customer service, document preparation, records management, meeting organisation, and professional workplace practices.
Throughout the course, learners will develop skills in handling office correspondence, managing appointments and diaries, receiving visitors, answering telephone calls, preparing documents, organising meetings, taking minutes, maintaining office records, and using common office technology. Learners will also study time management, office organisation, confidentiality, workplace ethics, administrative support, basic office finance, procurement, and professional communication.
The course is suitable for individuals who want to start a career in secretarial and office administration, improve their existing office skills, or gain practical knowledge that can be applied in different professional work environments. By the end of the course, learners will have a better understanding of how to support managers, colleagues, clients, and the day-to-day operations of an organisation.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
🔸 Explain the roles and responsibilities of a secretary and office administrator.
🔸 Communicate professionally with clients, visitors, managers, and colleagues.
🔸 Handle telephone calls, messages, visitors, and appointments professionally.
🔸 Prepare professional letters, emails, memoranda, reports, notices, and other office documents.
🔸 Apply appropriate filing and records management systems.
🔸 Organise meetings, prepare agendas, record minutes, and follow up on action points.
🔸 Manage diaries, calendars, appointments, and office schedules.
🔸 Use common office technology and digital tools effectively.
🔸 Apply effective time management and office organisation skills.
🔸 Provide administrative support to managers and departments.
🔸 Maintain confidentiality when handling office information and records.
🔸 Demonstrate professional ethics and appropriate workplace conduct.
🔸 Understand basic office finance, procurement, and resource management.
🔸 Develop professional skills needed for employment and career development.
AWARDS INCLUDED:
Learners who successfully complete the course and meet the required assessment requirements will be awarded a Certificate in Secretarial and Office Management.
The certificate confirms successful completion of the course and demonstrates that the learner has gained knowledge and practical skills in secretarial work, office administration, communication, records management, and professional office practices.
OPPORTUNITIES AFTER COMPLETION:
After completing the Secretarial and Office Management Course, learners may pursue opportunities in various office and administrative roles, including:
🔸 Secretary
🔸 Personal Assistant
🔸 Office Assistant
🔸 Administrative Assistant
🔸 Receptionist
🔸 Office Administrator
🔸 Administrative Clerk
🔸 Records Clerk
🔸 Customer Service Assistant
🔸 Executive Assistant
🔸 Data Entry Clerk
🔸 Clerical Assistant
🔸 Administrative Support Officer
The skills gained from this course can also help learners improve their performance in existing office positions and prepare for further education and professional development in administration and related fields.
COURSE DURATION: 6-8 hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
🔸 Basic ability to read and write English.
🔸 Basic computer knowledge is helpful but not mandatory.
🔸 Access to a computer, tablet, or smartphone for online learning where applicable.
🔸 Willingness to attend lessons and complete learning activities.
🔸 No previous professional secretarial or office management experience is required.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF SECRETARIAL WORK
MODULE 2: OFFICE ADMINISTRATION AND SECRETARIAL SKILLS
MODULE 3: ADVANCED OFFICE MANAGEMENT AND CAREER SKILLS
ABOUT THIS PROGRAM:
The Hospitality Management course provides comprehensive training in the principles, practices, and management of hospitality businesses. Learners are introduced to the structure and operations of the hospitality industry and develop an understanding of how different departments work together to provide quality services to guests and customers.
The course covers important areas including front office management, reservations, guest relations, housekeeping, food and beverage operations, customer service, hospitality marketing, sales, financial and cost management, human resource management, health and safety, security, leadership, and professional development.
Learners also develop practical professional skills such as communication, problem-solving, teamwork, decision-making, complaint handling, staff supervision, service quality management, and customer relationship management. The course is suitable for individuals who want to begin a career in hospitality as well as those who want to strengthen their existing knowledge and professional skills.
LEARNING OUTCOMES:
By the end of the course, learners should be able to:
◾ Explain the principles and importance of the hospitality industry.
◾ Understand the roles and responsibilities of major hospitality departments.
◾ Apply professional customer service and guest relations techniques.
◾ Understand front office and reservation procedures.
◾ Apply basic housekeeping management procedures.
◾ Understand food and beverage service operations.
◾ Apply basic hospitality financial and cost-control principles.
◾ Understand hospitality marketing and sales strategies.
◾ Manage hospitality employees and teams effectively.
◾ Apply workplace health, safety, hygiene, and security procedures.
◾ Handle customer complaints and difficult situations professionally.
◾ Demonstrate effective communication and leadership skills.
◾ Apply problem-solving and decision-making skills in hospitality operations.
◾ Understand quality management and service improvement.
◾ Identify career and entrepreneurial opportunities within the hospitality industry.
AWARDS INCLUDED:
Learners who successfully complete the course requirements, including the required assessments and final examination, will be awarded:
Certificate in Hospitality Management
The certificate will Recognize the learner’s successful completion of the Hospitality Management course.
OPPORTUNITIES AFTER COMPLETION:
After completing the Hospitality Management course, learners may pursue opportunities in areas such as:
◾ Hotel management
◾ Front office operations
◾ Reception and guest services
◾ Housekeeping management
◾ Food and beverage operations
◾ Restaurant management
◾ Customer service
◾ Hospitality sales and marketing
◾ Events and conference management
◾ Guest relations
◾ Reservations and booking services
◾ Hospitality administration
◾ Hospitality supervision
◾ Hospitality entrepreneurship
◾ Tourism and related service businesses
This course can also provide a foundation for learners who wish to continue with advanced studies in Hospitality Management, Hotel Management, Tourism Management, Food and Beverage Management, or related fields.
COURSE DURATION: 9 - 12hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
Applicants should meet the following requirements:
◾ Minimum recommended age: 16 years.
◾ Basic ability to read and write English.
◾ Basic communication skills.
◾ Basic numeracy skills.
◾ Access to a smartphone, tablet, or computer for online learning where applicable.
◾ Access to the internet for online lessons, assessments, and learning materials.
◾ No previous hospitality experience is required for beginners.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF HOSPITALITY MANAGEMENT
MODULE 2: FRONT OFFICE, HOUSEKEEPING AND GUEST SERVICES
MODULE 3: FOOD, BEVERAGE AND HOSPITALITY BUSINESS MANAGEMENT
MODULE 4: HOSPITALITY LEADERSHIP, SAFETY AND PROFESSIONAL DEVELOPMENT
ABOUT THIS PROGRAM:
This course provides a practical introduction to Purchasing and Supply Chain Management, covering the complete purchasing and supply chain process. Learners will study how organisations identify purchasing needs, plan purchases, source and evaluate suppliers, request and compare quotations, negotiate with suppliers, place orders, receive goods, manage inventory, and maintain proper purchasing records.
The course also covers warehousing, transportation, distribution, supplier relationships, contract management, purchasing ethics, supply chain risks, technology, sustainability, and supply chain performance. It is designed to give learners a broad understanding of how purchasing and supply chain activities work together to control costs, maintain quality, avoid shortages, improve efficiency, and support organisational operations.
LEARNING OUTCOMES:
By the end of this course, learners should be able to:
◾ Explain the meaning and importance of purchasing, procurement, and supply chain management.
◾ Understand the main components and stages of a supply chain.
◾ Identify purchasing requirements and plan purchasing activities.
◾ Understand purchasing policies, procedures, and documentation.
◾ Identify, evaluate, and select suitable suppliers.
◾ Understand quotation processes and supplier negotiations.
◾ Manage basic inventory and stock control activities.
◾ Explain warehouse operations and materials handling.
◾ Understand transportation, logistics, and distribution.
◾ Manage basic supplier relationships and contracts.
◾ Identify common supply chain risks and ways of managing them.
◾ Understand ethical practices in purchasing and procurement.
◾ Explain how technology supports modern supply chains.
◾ Understand basic supply chain performance measurement and continuous improvement.
AWARDS INCLUDED:
Upon successful completion of the course, learners will receive:
◾ A Certificate in Purchasing and Supply Chain Management
◾ Recognition of successful completion of the short course.
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners may pursue opportunities in the following areas:
◾ Purchasing and Procurement
◾ Supply Chain Management
◾ Stores and Inventory Management
◾ Warehouse Management
◾ Logistics
◾ Transportation and Distribution
◾ Supplier Management
◾ Procurement Administration
◾ Stock Control
◾ Materials Management
◾ Purchasing Administration
◾ Business Operations
◾ Further studies in Purchasing and Supply Chain Management, Procurement, Logistics, Transport, Stores Management, or Business Administration.
COURSE DURATION: 7- 10hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
◾ No previous professional experience is required.
◾ Basic English reading and writing skills are recommended.
◾ Basic knowledge of business operations is an advantage but not compulsory.
◾ Learners should have access to a smartphone, tablet, or computer for accessing course materials where applicable.
◾ Learners should be committed to completing all lessons, assessments, and the final examination.
CERTIFICATE: Yes
MODULE 1: FUNDAMENTALS OF PURCHASING AND SUPPLY CHAIN MANAGEMENT
MODULE 2: PROCUREMENT, SUPPLIER MANAGEMENT AND INVENTORY
MODULE 3: SUPPLY CHAIN OPERATIONS, RISK, TECHNOLOGY AND PERFORMANCE
MODULE 4: ADVANCED PURCHASING AND SUPPLY CHAIN MANAGEMENT
ABOUT THIS PROGRAM:
The Web Development course provides students with practical knowledge and skills required to design, develop, and maintain modern websites and web applications. The course introduces learners to the fundamental technologies used on the web, including HTML, CSS, JavaScript, databases, and server-side programming.
Students will learn how to structure web pages, create responsive and user-friendly interfaces, add interactive functionality, work with databases, and develop dynamic web applications. The course combines theoretical concepts with practical exercises and projects to help learners build real-world web solutions.
By the end of the course, students will be able to create complete websites and functional web applications from the ground up. They will also understand basic web hosting, website deployment, security principles, and best practices for maintaining web applications.
### What Students Will Learn
* HTML and semantic web page structure
* CSS and responsive website design
* JavaScript and interactive web functionality
* User interface and user experience fundamentals
* PHP and server-side web development
* MySQL database design and management
* Connecting websites to databases
* Forms, authentication, and user management
* CRUD operations in web applications
* Introduction to modern web development frameworks
* Website security and basic security practices
* Web hosting and application deployment
* Building and managing real-world web projects
Practical Project
Students will complete a practical web development project where they design and develop a functional website or web application. The project will allow learners to apply the concepts covered throughout the course and demonstrate their ability to build a complete web solution.
Career Opportunities
After completing the course, learners can pursue opportunities such as:
Junior Web Developer
Front-End Developer
Back-End Developer
Full-Stack Web Developer
Website Designer
WordPress/Web Content Developer
Freelance Web Developer
Junior Software Developer
Web Application Developer
Digital Solutions Developer
LEARNING OUTCOMES:
By the end of the Web Development course, students will be able to:
Explain the fundamental concepts and principles of web development.
Create well-structured web pages using HTML5.
Design responsive and visually appealing websites using CSS3.
Develop interactive web pages using JavaScript.
Create and validate web forms for collecting user information.
Design and manage databases using MySQL.
Connect web applications to databases and perform CRUD operations.
Develop dynamic websites using PHP and server-side programming concepts.
Implement basic user authentication and access control in web applications.
Apply basic web security practices to protect web applications and user data.
Use modern web development tools and frameworks to improve development efficiency.
Deploy a website or web application to a web hosting environment.
Troubleshoot and debug common website and web application problems.
Design and develop a complete functional web application as a practical project.
Apply good coding, documentation, usability, and responsive design practices in real-world web projects.
AWARDS INCLUDED:
Awards Included
🏆 Certificate of Completion – Awarded to students who successfully complete the course requirements.
💻 Web Development Achievement Badge – Recognition for demonstrating practical web development skills.
🌟 Outstanding Project Award – For students who produce an exceptional final web development project.
🥇 Best Web Developer Award – For the student demonstrating outstanding overall performance.
🎨 Best Website Design Award – For excellence in creativity, UI/UX, and responsive design.
👨💻 Practical Skills Excellence Award – For demonstrating strong practical programming and problem-solving skills.
OPPORTUNITIES AFTER COMPLETION:
Junior Web Developer
Front-End Developer
Back-End Developer
Full-Stack Web Developer
Website Designer
Web Application Developer
WordPress Developer
Freelance Web Developer
Software Developer
UI/UX Designer
E-commerce Website Developer
Digital Solutions Developer
Web Content Developer
IT Support & Web Services Specialist
Start a Web Development Business or Freelancing Career
Develop websites and online systems for businesses, schools, NGOs, and other organizations.
COURSE DURATION: 2 months
GRADUATES: 1
PRICE: ZMW 500.00
REQUIREMENTS & PREREQUISITES:
Before starting the Web Development course, students should have:
Basic computer literacy and familiarity with using a computer.
Basic knowledge of operating systems and file management.
Ability to use a web browser and navigate the internet.
Basic understanding of typing and working with files and folders.
Basic knowledge of Microsoft Office or similar productivity software is helpful but not mandatory.
No prior programming experience is required.
A computer or laptop with access to a code editor and web browser is recommended.
An interest in learning programming, website design, and web technologies.
CERTIFICATE: Yes
Introduction to web development
Introduction to html
Introduction to CSS
ABOUT THIS PROGRAM:
The Occupational Health and Safety Short Course is developed to help learners understand how to identify and control workplace hazards and contribute to a safer working environment. The course equips learners with knowledge and practical skills in the principles of occupational health and safety, hazard identification, risk assessment, risk control, personal protective equipment, safe use of tools and equipment, manual handling, electrical and chemical safety, fire prevention, emergency response, basic first aid, accident reporting, occupational health, safety communication, documentation, and safety culture. The course is suitable for people who want to develop practical workplace safety knowledge and skills that can be applied in different industries and working environments.
LEARNING OUTCOMES:
By the end of the course, learners should be able to:
🔸 Explain the meaning and importance of occupational health and safety.
🔸 Identify common workplace hazards.
🔸 Conduct basic workplace hazard identification and risk assessment.
🔸 Apply appropriate measures to control workplace risks.
🔸 Explain the correct use of personal protective equipment.
🔸 Follow safe working practices when using tools and equipment.
🔸 Apply basic principles of manual handling and ergonomics.
🔸 Explain basic electrical and chemical safety practices.
🔸 Understand workplace fire prevention and emergency procedures.
🔸 Apply basic first-aid principles.
🔸 Report and respond appropriately to workplace accidents and incidents.
🔸 Explain the importance of occupational health and workplace hygiene.
🔸 Participate effectively in workplace safety training and communication.
🔸 Maintain basic health and safety records.
🔸 Contribute to the development of a positive workplace safety culture.
AWARDS INCLUDED:
Learners who successfully complete the course will be awarded a Certificate in Occupational Health and Safety.
OPPORTUNITIES AFTER COMPLETION:
After completing this course, learners may use their knowledge and skills in areas such as:
🔸 Workplace safety support
🔸 Occupational health and safety assistance
🔸 Construction and building projects
🔸 Manufacturing and industrial workplaces
🔸 Transport and logistics
🔸 Warehousing and stores
🔸 Hospitality and catering
🔸 Agriculture and farming
🔸 Offices and commercial workplaces
🔸 Site safety support
🔸 Health and safety administration
🔸 Further studies in Occupational Health and Safety
COURSE DURATION: 18 hours
GRADUATES: 114
PRICE: ZMW 400.00
REQUIREMENTS & PREREQUISITES:
🔸 No previous experience in Occupational Health and Safety is required.
🔸 Basic ability to read and understand English.
🔸 Basic communication skills.
🔸 A willingness to learn and participate in safety-related activities.
🔸 The course is suitable for beginners, employees, supervisors, business owners, and anyone interested in workplace health and safety.
CERTIFICATE: Yes
MODULE 1: FUNDAMENTALS OF OCCUPATIONAL HEALTH AND SAFETY
MODULE 2: HAZARD IDENTIFICATION AND RISK MANAGEMENT
MODULE 3: PERSONAL PROTECTIVE EQUIPMENT AND SAFE WORK PRACTICES
MODULE 4: FIRE SAFETY, EMERGENCIES AND FIRST AID
ABOUT THIS PROGRAM:
The Transport and Logistics Short Course is designed to give learners a strong understanding of how goods, vehicles, information, and resources are managed from the supplier to the final customer. The course introduces learners to the main principles of transport and logistics and provides practical knowledge in transport planning, route management, fleet management, driver management, vehicle maintenance, road safety, warehousing, inventory control, distribution, procurement, documentation, customer service, and the use of technology in logistics.
The course is suitable for beginners as well as people who want to develop their existing knowledge and skills in the transport and logistics industry. Learners will also develop professional skills such as communication, teamwork, problem-solving, decision-making, record keeping, and customer service.
LEARNING OUTCOMES:
🔸 Explain the meaning and importance of transport and logistics.
🔸 Understand the main types of transportation.
🔸 Plan transport operations and delivery routes.
🔸 Understand fleet and vehicle management.
🔸 Explain driver management and responsibilities.
🔸 Apply basic vehicle maintenance and safety practices.
🔸 Understand warehouse operations and inventory management.
🔸 Manage basic distribution and delivery activities.
🔸 Prepare and understand common transport and logistics documents.
🔸 Understand procurement and supplier management.
🔸 Provide professional customer service.
🔸 Use basic transport and logistics technology.
🔸 Identify and manage common transport and logistics risks.
🔸 Monitor basic logistics performance and operating costs.
🔸 Demonstrate professional communication, teamwork, and problem-solving skills.
AWARDS INCLUDED:
🔸 Advanced Certificate in Transport and Logistics.
OPPORTUNITIES AFTER COMPLETION:
🔸 Transport and Logistics Assistant
🔸 Logistics Assistant
🔸 Transport Clerk
🔸 Logistics Clerk
🔸 Dispatch Clerk
🔸 Delivery Coordinator
🔸 Fleet Assistant
🔸 Warehouse Assistant
🔸 Inventory Assistant
🔸 Distribution Assistant
🔸 Procurement Assistant
🔸 Stores Assistant
🔸 Transport Administrator
🔸 Customer Service Assistant in Logistics
🔸 Supply Chain Assistant
COURSE DURATION: 15h
GRADUATES: 0
PRICE: ZMW 350.00
REQUIREMENTS & PREREQUISITES:
🔸 Basic understanding of English.
🔸 Basic reading and writing skills.
🔸 Basic knowledge of mathematics is helpful.
🔸 No previous professional experience in transport or logistics is required.
🔸 Willingness to learn and participate in lessons and assessments.
🔸 Access to a phone, tablet, or computer for learning materials and online activities.
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF TRANSPORT AND LOGISTICS
MODULE 2: FLEET, DRIVERS AND TRANSPORT MANAGEMENT
MODULE 3: WAREHOUSING, INVENTORY AND DISTRIBUTION
MODULE 4: PROFESSIONAL LOGISTICS MANAGEMENT
ABOUT THIS PROGRAM:
This course introduces the fundamentals of business administration in a straightforward and accessible way. It is designed for anyone who wants to understand how businesses actually function, whether they are a student, an aspiring entrepreneur, a new employee, or simply someone curious about the business world.
The course is divided into two modules. Module 1: Foundations of Business Administration covers what business administration is, the four core functions of management (planning, organizing, leading, and controlling), different types of business organizations, business ethics, and how to transform an idea into a simple business plan. Module 2: Core Business Functions explores the everyday engines of a business, including marketing, financial and accounting fundamentals, human resource management, operations, and strategic decision-making.
Each lesson uses relatable, everyday examples, such as running a household, coaching a sports team, or managing a restaurant, so that concepts feel familiar rather than abstract. By the completion of this course, learners will not only understand business terminology but will also comprehend how the different components of a company function together, and will be able to apply that understanding to a real or hypothetical business idea.
LEARNING OUTCOMES:
Upon completion of this course, learners will be able to:
√ Explain what business administration is and why it matters
√ Describe the four core functions of management: planning, organizing, leading, and controlling
√ Identify different types of business organizations and structures
√ Recognize basic ethical and social responsibility considerations within business
√ Apply the marketing mix framework to a simple product or service
√ Read and interpret basic financial statements and calculate a break-even point
√ Understand core human resource practices such as hiring, motivation, and workplace culture
√ Explain how operations and supply chains function
√ Conduct a basic situational analysis and establish simple business objectives
√ Combine these skills to draft a simple, one-page business plan
AWARDS INCLUDED:
Learners who successfully complete all ten lessons will receive a Certificate in Business Administration
OPPORTUNITIES AFTER COMPLETION:
Upon completing this course, learners will be equipped with foundational knowledge that can support several possible paths, including:
√ Pursuing entry-level roles in administration, operations, marketing, or customer-facing business functions
√ Building the confidence and vocabulary needed to progress toward more advanced business or management qualifications
√ Launching or formalizing a small business or entrepreneurial idea using the business plan developed during the course
√ Strengthening performance and communication within a current job by better understanding how different departments of an organization function
√ Establishing a solid foundation for further study in specialized areas such as marketing, finance, human resource management, or strategic management
COURSE DURATION: 12 hours
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
√ No prior business knowledge or academic degree required
√ Basic reading and writing ability
√ Access to a device capable of displaying the lessons
CERTIFICATE: Yes
MODULE 1: FOUNDATIONS OF BUSINESS ADMINISTRATION
MODULE 2: CORE BUSINESS FUNCTIONS
ABOUT THIS PROGRAM:
The Diploma in Sales and Marketing is a comprehensive program designed to equip learners with the knowledge, skills, and practical techniques required to succeed in today's competitive business environment. The program provides a strong foundation in marketing principles, sales management, customer relationship management, digital marketing, branding, and strategic marketing planning.
Throughout the course, learners will learn how to identify customer needs, conduct market research, develop effective marketing strategies, communicate persuasively, negotiate successfully, and build long-term customer relationships. The program also explores modern digital marketing tools, social media marketing, brand management, and sales leadership skills that are essential for business growth and organizational success.
By combining theoretical knowledge with practical applications, case studies, assignments, and real-world business scenarios, this diploma prepares learners for careers in sales, marketing, business development, customer service, advertising, and entrepreneurship. Upon completion, graduates will possess the competencies needed to contribute effectively to organizational growth and compete successfully in both local and global markets.
LEARNING OUTCOMES:
Upon successful completion of the Diploma in Sales and Marketing, learners will be able to:
1. Explain the fundamental principles and concepts of sales and marketing.
2. Identify and analyze customer needs, wants, and buying behavior.
3. Conduct market research and interpret market data for business decision-making.
4. Apply market segmentation, targeting, and positioning strategies.
5. Develop and implement effective sales and marketing plans.
6. Demonstrate professional selling, communication, and negotiation skills.
7. Build and maintain strong customer relationships through effective customer relationship management (CRM).
8. Utilize digital marketing tools and social media platforms to promote products and services.
9. Develop branding and promotional strategies that enhance organizational performance.
10. Evaluate sales and marketing performance using appropriate metrics and analytical techniques.
11. Apply strategic thinking and problem-solving skills to marketing challenges.
12. Demonstrate leadership, teamwork, and professional ethics in sales and marketing environments.
13. Identify business opportunities and contribute to organizational growth and competitiveness.
14. Prepare and present professional sales and marketing proposals and reports.
15. Apply sales and marketing knowledge effectively in real-world business situations.
AWARDS INCLUDED:
Learners who successfully complete all modules, assignments, assessments, and the final project will be awarded a:
✓ Diploma in Sales and Marketing
This diploma certifies that the graduate has successfully acquired the knowledge, skills, and competencies required in sales, marketing, customer relationship management, digital marketing, branding, and strategic marketing management. It also demonstrates the graduate's ability to apply sales and marketing principles effectively in business and organizational environments.
OPPORTUNITIES AFTER COMPLETION:
Upon successful completion of the Diploma in Sales and Marketing, graduates may pursue a variety of career opportunities, including:
✓ Sales Representative
✓ Sales Executive
✓ Marketing Officer
✓ Marketing Executive
✓ Business Development Officer
✓ Customer Service Officer
✓ Customer Relationship Management (CRM) Officer
✓ Digital Marketing Assistant
✓ Social Media Marketing Officer
✓ Brand Assistant
✓ Advertising and Promotions Officer
✓ Market Research Assistant
✓ Retail Sales Supervisor
✓ Account Executive
✓ Entrepreneur or Small Business Owner
The diploma also provides a strong foundation for further studies in:
✓ Marketing
✓ Business Administration
✓ Sales Management
✓ Digital Marketing
✓ Entrepreneurship
✓ Other related business disciplines
Graduates can find employment opportunities in:
✓ Retail Industry
✓ Banking Sector
✓ Telecommunications Industry
✓ Hospitality and Tourism Sector
✓ Manufacturing Industry
✓ Healthcare Organizations
✓ Educational Institutions
✓ Non-Governmental Organizations (NGOs)
✓ Government Institutions
✓ Private Companies and Corporations
COURSE DURATION: 20 days
GRADUATES: 0
PRICE: ZMW 300.00
REQUIREMENTS & PREREQUISITES:
✓ phone or tablet
✓ laptop or desktop
✓ high school certificate
✓ stable internet
CERTIFICATE: Yes
MODULE 1: FUNDAMENTALS OF SALES AND MARKETING
MODULE 2: SALES MANAGEMENT AND SELLING SKILLS
MODULE 3: DIGITAL MARKETING AND BRAND MANAGEMENT
MODULE 4: STRATEGIC SALES AND MARKETING MANAGEMENT
ZMW 300.00
Description:
The Diploma in Sales and Marketing is a comprehensive program designed to equip learners with the knowledge, skills, and practical techniques required to succeed in today's competitive business environment. The program provides a strong foundation in marketing principles, sales management, customer relationship management, digital marketing, branding, and strategic marketing planning.
Throughout the course, learners will learn how to identify customer needs, conduct market research, develop effective marketing strategies, communicate persuasively, negotiate successfully, and build long-term customer relationships. The program also explores modern digital marketing tools, social media marketing, brand management, and sales leadership skills that are essential for business growth and organizational success.
By combining theoretical knowledge with practical applications, case studies, assignments, and real-world business scenarios, this diploma prepares learners for careers in sales, marketing, business development, customer service, advertising, and entrepreneurship. Upon completion, graduates will possess the competencies needed to contribute effectively to organizational growth and compete successfully in both local and global markets.
Course duration: 20 days
Graduates: 0
PRICE: ZMW 300.00
Requirements:
✓ phone or tablet
✓ laptop or desktop
✓ high school certificate
✓ stable internet
Certificate: Yes
MODULE 1: FUNDAMENTALS OF SALES AND MARKETING
MODULE 2: SALES MANAGEMENT AND SELLING SKILLS
MODULE 3: DIGITAL MARKETING AND BRAND MANAGEMENT
MODULE 4: STRATEGIC SALES AND MARKETING MANAGEMENT
USD 17.00
Certificate
ZMW 350.00
ZMW 500.00
USD 25.00
Certificate
ZMW 300.00
Certificate
ZMW 350.00
Certificate
ZMW 350.00
Certificate
ZMW 300.00
Certificate
ZMW 300.00
Certificate
ZMW 300.00
Certificate
ZMW 300.00
Certificate
ZMW 500.00
Certificate
ZMW 300.00
Certificate
Description:
The Certificate in Government Tendering and Contract Management is a practical short course for business owners, entrepreneurs and aspiring suppliers. Through two modules with three lessons each, learners explore how to find government tenders, prepare business documents, write competitive bids, calculate prices and manage awarded contracts. The course builds the skills needed to compete professionally and ethically for government business.
Course duration: 3-4 hours
Graduates: 0
Requirements:
COURSE REQUIREMENTS
1. Basic reading and writing skills in English.
2. A smartphone, tablet or computer with internet access.
3. An interest in government tendering or running a business.
4. No previous tendering experience is required.
5. Someone planning to start a business can also study it.
Certificate: Yes
MODULE 1: PREPARING YOUR BUSINESS FOR GOVERNMENT CONTRACTS
MODULE 2: PREPARING STRONG BIDS AND DELIVERING CONTRACTS
Description:
This certificate course equips learners with the creative, technical, and practical skills needed to produce professional visual communication materials. Students will learn design principles, typography, colour theory, image editing, logo creation, branding, poster design, and digital marketing graphics.
Learners will complete practical projects and develop a portfolio demonstrating their graphic design skills.
Course duration: 3 weeks
Graduates: 224
Requirements:
A laptop or desktop running Windows 10 (64-bit) or macOS.
Certificate: Yes
Introduction to Graphic Designing
Colour Theory and Typography
Image Editing and Manipulation
Vector Graphics and Logo Design
Print Design and Layout
Digital and Social Media Design
Branding and Visual Identity
Final Project and Portfolio
Description:
This course provides a comprehensive introduction to Database Management Systems (DBMS), equipping learners with the knowledge and practical skills needed to design, create, manage, and maintain databases. Learners will explore database concepts, relational database models, entity-relationship diagrams, database architecture, and normalization techniques.
The course covers SQL fundamentals, including creating databases and tables, inserting and updating records, retrieving information, deleting data, and writing advanced queries using joins, aggregate functions, and subqueries. Learners will also study database constraints, transactions, security, backup and recovery, and performance optimization.
Through practical exercises and hands-on projects using MySQL, learners will develop the skills to build and manage relational databases for real-world applications, including student management systems and other information systems.
By the end of the course, learners will be able to design efficient databases, write SQL queries confidently, maintain data integrity, and apply database management principles to practical computing and business problems.
Course duration: 1 month
Graduates: 3
Requirements:
Prerequisites:
- Basic computer literacy and familiarity with using computers.
- Basic understanding of data and information management.
- Basic knowledge of mathematics and logical thinking.
- No prior database programming experience is required.
Requirements:
- A computer or laptop with internet access.
- A modern web browser for accessing learning materials.
- Access to a database management system such as MySQL.
- MySQL Workbench, phpMyAdmin, or another database management tool.
- A text editor or code editor, such as Visual Studio Code, for writing SQL queries.
- Willingness to participate in practical exercises, assignments, and database projects.
Certificate: Yes
Introduction to Database Management Systems
Database Models and Architecture
Database Design and ER Modelling
SQL Fundamentals
Advanced SQL Queries
Database Normalization
Transactions, Security and Recovery
Practical Database Project
Description:
This Digital Marketing course teaches learners how to promote products and services, reach the right customers, and plan marketing activities that support business growth. It is suitable for beginners, business owners, and anyone who wants to build practical marketing knowledge.
The course begins with the meaning of marketing, its benefits, and the marketing mix: product, price, place, and promotion. Learners explore different types of marketing and advertising, including direct marketing, social media advertising, and marketing to businesses and individual consumers.
Learners also study how to identify a target audience, set clear marketing objectives, and create a marketing plan. Real campaign examples help explain how businesses use different strategies to attract attention, build customer interest, and promote their products.
The course introduces engagement, lead generation, and the inbound marketing funnel, explaining how businesses guide potential customers from discovering a brand to making a purchase. It also covers marketing metrics and key performance indicators used to measure progress and assess campaign results.
By the end of the course, learners will understand the steps involved in planning a marketing campaign and launching a product. They will also learn to recognise common digital marketing mistakes and make better decisions when promoting a business online.
Course duration: 2 hour
Graduates: 0
Requirements:
🔸 No previous marketing experience is required.
🔸 Basic reading and writing skills in English.
🔸 A smartphone, tablet, or computer with internet access.
🔸 Basic knowledge of using the internet and social media.
🔸 Willingness to learn and practise marketing skills.
Certificate: Yes
2 hours Digital Marketing Courses
Description:
This Project Management short course teaches learners how to plan, organise, monitor, and complete small projects. Across four modules and sixteen lessons, learners study objectives, schedules, budgets, resources, teamwork, communication, risks, quality, and project handover. Simple explanations, practical examples, activities, and assessments help learners apply these skills in business, work, and community projects.
Course duration: 14-16 hours
Graduates: 0
Requirements:
🔸 No previous project management experience or qualification is required.
🔸 Basic reading and writing skills in English.
🔸 Basic arithmetic skills for calculating costs and preparing budgets.
🔸 A notebook, pen, and calculator.
🔸 A smartphone, tablet, or computer with internet access for online learning.
🔸 Willingness to complete lessons, activities, and assessments.
Certificate: Yes
MODULE 1: FOUNDATIONS AND PROJECT INITIATION
MODULE 2: PROJECT PLANNING
MODULE 3: PROJECT EXECUTION AND TEAM MANAGEMEN
MODULE 4: MONITORING, CONTROL, AND PROJECT CLOSURE
Description:
The Community Health Work Short Course introduces learners to the important role of community health workers in promoting good health, preventing diseases, and supporting individuals and families within their communities.
The course covers the history and development of community health work, the roles and responsibilities of community health workers, professional ethics, and effective communication with patients and community members.
Learners will gain knowledge of common diseases, infection prevention, personal hygiene, environmental sanitation, nutrition, maternal and child health, and healthy living practices. The course also introduces basic first aid, emergency response, home-based care, patient support, community health education, and patient referral procedures.
Through simple explanations and practical examples, learners will understand how community health workers identify health concerns, educate communities about disease prevention, support vulnerable individuals, and encourage people to seek appropriate medical attention.
The course is suitable for individuals interested in community health, healthcare support, public health awareness, and community development. No previous medical experience is required.
Upon successful completion, learners will have foundational knowledge that can support further studies, community health volunteering, and applications for suitable entry-level healthcare support opportunities, subject to local employment and professional requirements.
Course duration: 5-6 hours
Graduates: 4
Requirements:
Course Requirements
√ Basic reading and writing skills.
√ An interest in healthcare, community development, and helping others.
√ A smartphone, tablet, or computer with internet access.
√ Willingness to study and complete course assessments.
√ No previous healthcare experience is required.
√ No previous medical qualifications are required.
Certificate: Yes
MODULE 1: FOUNDATION OF COMMUNITY HEALTH WORK
MODULE 2: DISEASE PREVENTION AND HEALTH PROMOTION
MODULE 3: COMMUNITY HEALTH CARE AND PATIENT SUPPORT
Description:
The Landscaping Design and Planning Short Course provides learners with practical knowledge of how to transform an outdoor space into a well-planned landscape. The course begins with understanding the site and client's requirements before progressing to landscape design principles, site layouts, planting plans, lawns, pathways, garden features, drainage, irrigation, and project costing.
Learners will also learn how to prepare basic landscape proposals and communicate design ideas to clients. The course is suitable for people interested in landscaping, garden design, property improvement, construction-related work, or starting a landscaping business.
Course duration: 8-10 hours
Graduates: 0
Requirements:
🔹 No previous landscaping experience is required.
🔹 Basic English reading and writing skills.
🔹 Access to a smartphone, tablet, or computer for online learning.
🔹 An interest in landscaping, design, gardening, construction, or property development.
🔹 Learners should be willing to participate in practical landscaping activities where possible.
Certificate: Yes
MODULE 1: FOUNDATIONS OF LANDSCAPE DESIGN
MODULE 2: SITE ANALYSIS AND LANDSCAPE PLANNING
MODULE 3: HARDSCAPE, WATER AND ENVIRONMENTAL PLANNING
MODULE 4: LANDSCAPE DRAWINGS, COSTING AND PROJECT PLANNING
Description:
Great leaders are not simply born they develop the knowledge, confidence and skills to bring out the best in others. The Leadership and Supervisory Management course is designed to help you become the kind of leader people can trust, respect and follow.
This practical and engaging course takes you beyond leadership theory and focuses on the real skills needed to succeed in today’s workplace. You will learn how to lead and motivate employees, communicate with confidence, delegate effectively, manage performance, resolve conflicts, make sound decisions and handle challenging workplace situations professionally.
You will also explore different leadership styles, teamwork, employee development, workplace discipline, problem-solving and ethical leadership. Through practical examples and workplace-focused learning, you will gain the confidence to manage responsibilities, support your team and contribute to organisational success.
Whether you are an aspiring supervisor, a current team leader, an experienced manager or a professional preparing for your next career opportunity, this course will give you practical tools to lead with confidence, manage people effectively and make a meaningful impact in the workplace.
Course duration: 6-9 hours
Graduates: 0
Requirements:
🔸 No formal academic qualifications are required.
🔸 The course is open to anyone interested in developing leadership and supervisory skills.
🔸 Basic knowledge of English is recommended.
🔸 Learners should have access to a smartphone, tablet or computer for online learning.
🔸 Access to a stable internet connection is recommended.
🔸 The course is suitable for current supervisors, team leaders, employees, business owners and individuals preparing for leadership responsibilities.
Certificate: Yes
MODULE 1: FOUNDATIONS OF LEADERSHIP AND SUPERVISION
MODULE 2: PEOPLE MANAGEMENT AND SUPERVISORY SKILLS
MODULE 3: PERFORMANCE MANAGEMENT AND EFFECTIVE LEADERSHIP
Description:
The Secretarial and Office Management Course is designed to equip learners with the knowledge and practical skills required to work effectively and professionally in a modern office environment. The course provides a strong foundation in secretarial duties, office administration, communication, customer service, document preparation, records management, meeting organisation, and professional workplace practices.
Throughout the course, learners will develop skills in handling office correspondence, managing appointments and diaries, receiving visitors, answering telephone calls, preparing documents, organising meetings, taking minutes, maintaining office records, and using common office technology. Learners will also study time management, office organisation, confidentiality, workplace ethics, administrative support, basic office finance, procurement, and professional communication.
The course is suitable for individuals who want to start a career in secretarial and office administration, improve their existing office skills, or gain practical knowledge that can be applied in different professional work environments. By the end of the course, learners will have a better understanding of how to support managers, colleagues, clients, and the day-to-day operations of an organisation.
Course duration: 6-8 hours
Graduates: 0
Requirements:
🔸 Basic ability to read and write English.
🔸 Basic computer knowledge is helpful but not mandatory.
🔸 Access to a computer, tablet, or smartphone for online learning where applicable.
🔸 Willingness to attend lessons and complete learning activities.
🔸 No previous professional secretarial or office management experience is required.
Certificate: Yes
MODULE 1: FOUNDATIONS OF SECRETARIAL WORK
MODULE 2: OFFICE ADMINISTRATION AND SECRETARIAL SKILLS
MODULE 3: ADVANCED OFFICE MANAGEMENT AND CAREER SKILLS
Description:
The Hospitality Management course provides comprehensive training in the principles, practices, and management of hospitality businesses. Learners are introduced to the structure and operations of the hospitality industry and develop an understanding of how different departments work together to provide quality services to guests and customers.
The course covers important areas including front office management, reservations, guest relations, housekeeping, food and beverage operations, customer service, hospitality marketing, sales, financial and cost management, human resource management, health and safety, security, leadership, and professional development.
Learners also develop practical professional skills such as communication, problem-solving, teamwork, decision-making, complaint handling, staff supervision, service quality management, and customer relationship management. The course is suitable for individuals who want to begin a career in hospitality as well as those who want to strengthen their existing knowledge and professional skills.
Course duration: 9 - 12hours
Graduates: 0
Requirements:
Applicants should meet the following requirements:
◾ Minimum recommended age: 16 years.
◾ Basic ability to read and write English.
◾ Basic communication skills.
◾ Basic numeracy skills.
◾ Access to a smartphone, tablet, or computer for online learning where applicable.
◾ Access to the internet for online lessons, assessments, and learning materials.
◾ No previous hospitality experience is required for beginners.
Certificate: Yes
MODULE 1: FOUNDATIONS OF HOSPITALITY MANAGEMENT
MODULE 2: FRONT OFFICE, HOUSEKEEPING AND GUEST SERVICES
MODULE 3: FOOD, BEVERAGE AND HOSPITALITY BUSINESS MANAGEMENT
MODULE 4: HOSPITALITY LEADERSHIP, SAFETY AND PROFESSIONAL DEVELOPMENT
Description:
This course provides a practical introduction to Purchasing and Supply Chain Management, covering the complete purchasing and supply chain process. Learners will study how organisations identify purchasing needs, plan purchases, source and evaluate suppliers, request and compare quotations, negotiate with suppliers, place orders, receive goods, manage inventory, and maintain proper purchasing records.
The course also covers warehousing, transportation, distribution, supplier relationships, contract management, purchasing ethics, supply chain risks, technology, sustainability, and supply chain performance. It is designed to give learners a broad understanding of how purchasing and supply chain activities work together to control costs, maintain quality, avoid shortages, improve efficiency, and support organisational operations.
Course duration: 7- 10hours
Graduates: 0
Requirements:
◾ No previous professional experience is required.
◾ Basic English reading and writing skills are recommended.
◾ Basic knowledge of business operations is an advantage but not compulsory.
◾ Learners should have access to a smartphone, tablet, or computer for accessing course materials where applicable.
◾ Learners should be committed to completing all lessons, assessments, and the final examination.
Certificate: Yes
MODULE 1: FUNDAMENTALS OF PURCHASING AND SUPPLY CHAIN MANAGEMENT
MODULE 2: PROCUREMENT, SUPPLIER MANAGEMENT AND INVENTORY
MODULE 3: SUPPLY CHAIN OPERATIONS, RISK, TECHNOLOGY AND PERFORMANCE
MODULE 4: ADVANCED PURCHASING AND SUPPLY CHAIN MANAGEMENT
Description:
The Web Development course provides students with practical knowledge and skills required to design, develop, and maintain modern websites and web applications. The course introduces learners to the fundamental technologies used on the web, including HTML, CSS, JavaScript, databases, and server-side programming.
Students will learn how to structure web pages, create responsive and user-friendly interfaces, add interactive functionality, work with databases, and develop dynamic web applications. The course combines theoretical concepts with practical exercises and projects to help learners build real-world web solutions.
By the end of the course, students will be able to create complete websites and functional web applications from the ground up. They will also understand basic web hosting, website deployment, security principles, and best practices for maintaining web applications.
### What Students Will Learn
* HTML and semantic web page structure
* CSS and responsive website design
* JavaScript and interactive web functionality
* User interface and user experience fundamentals
* PHP and server-side web development
* MySQL database design and management
* Connecting websites to databases
* Forms, authentication, and user management
* CRUD operations in web applications
* Introduction to modern web development frameworks
* Website security and basic security practices
* Web hosting and application deployment
* Building and managing real-world web projects
Practical Project
Students will complete a practical web development project where they design and develop a functional website or web application. The project will allow learners to apply the concepts covered throughout the course and demonstrate their ability to build a complete web solution.
Career Opportunities
After completing the course, learners can pursue opportunities such as:
Junior Web Developer
Front-End Developer
Back-End Developer
Full-Stack Web Developer
Website Designer
WordPress/Web Content Developer
Freelance Web Developer
Junior Software Developer
Web Application Developer
Digital Solutions Developer
Course duration: 2 months
Graduates: 1
Requirements:
Before starting the Web Development course, students should have:
Basic computer literacy and familiarity with using a computer.
Basic knowledge of operating systems and file management.
Ability to use a web browser and navigate the internet.
Basic understanding of typing and working with files and folders.
Basic knowledge of Microsoft Office or similar productivity software is helpful but not mandatory.
No prior programming experience is required.
A computer or laptop with access to a code editor and web browser is recommended.
An interest in learning programming, website design, and web technologies.
Certificate: Yes
Introduction to web development
Introduction to html
Introduction to CSS
Description:
This course introduces the fundamentals of business administration in a straightforward and accessible way. It is designed for anyone who wants to understand how businesses actually function, whether they are a student, an aspiring entrepreneur, a new employee, or simply someone curious about the business world.
The course is divided into two modules. Module 1: Foundations of Business Administration covers what business administration is, the four core functions of management (planning, organizing, leading, and controlling), different types of business organizations, business ethics, and how to transform an idea into a simple business plan. Module 2: Core Business Functions explores the everyday engines of a business, including marketing, financial and accounting fundamentals, human resource management, operations, and strategic decision-making.
Each lesson uses relatable, everyday examples, such as running a household, coaching a sports team, or managing a restaurant, so that concepts feel familiar rather than abstract. By the completion of this course, learners will not only understand business terminology but will also comprehend how the different components of a company function together, and will be able to apply that understanding to a real or hypothetical business idea.
Course duration: 12 hours
Graduates: 0
Requirements:
√ No prior business knowledge or academic degree required
√ Basic reading and writing ability
√ Access to a device capable of displaying the lessons
Certificate: Yes
MODULE 1: FOUNDATIONS OF BUSINESS ADMINISTRATION
MODULE 2: CORE BUSINESS FUNCTIONS
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The mission of Unilearny School is to provide accessible, affordable, and high-quality online education to learners around the world, especially those who lack the opportunity to attend physical university classes.
Through flexible digital learning, innovative teaching methods, and inclusive programs, we empower individuals with practical knowledge and skills for personal, academic, and professional growth.